Hey Cavigs - I keep having trouble loading new signature images. For example, if I have an existing image, go in the control panel, remove it, and then add a new image and save it, it keeps reverting back to the old image. I’ve tried renaming the image, logging out and back in, completely closing my browser, using a different browser, using a different laptop, and each time it keeps bringing back the same image. I can remove the image entirely, save, and it’s gone. But if I go back in and add the new image it still pulls in the old image. The only thing that has worked has been removing the image, waiting a day or two, and then trying again. It’s not a big deal, but I was wondering if there are any tricks to getting it to work.

Thanks!

bofa - 20 September 2011 06:07 AM

Hey Cavigs - I keep having trouble loading new signature images. For example, if I have an existing image, go in the control panel, remove it, and then add a new image and save it, it keeps reverting back to the old image. I’ve tried renaming the image, logging out and back in, completely closing my browser, using a different browser, using a different laptop, and each time it keeps bringing back the same image. I can remove the image entirely, save, and it’s gone. But if I go back in and add the new image it still pulls in the old image. The only thing that has worked has been removing the image, waiting a day or two, and then trying again. It’s not a big deal, but I was wondering if there are any tricks to getting it to work.

Thanks!

Hey bofa… I have ran into a similar problem when putting new staff buttons in the signature. Let me loop in our developer to see if there are any tricks he can identify or maybe the issue is a quick fix that he can resolve. Thanks for bringing this to our attention.